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General Rental Questions

What is your cancellation policy?

We understand that plans can change.

  • 30+ days before your event: Cancel with no penalty
  • 8–29 days before your event: 50% cancellation fee
  • 7 days or less before your event: 100% cancellation fee

This policy allows us to reserve inventory and staff specifically for your event.


Is there a minimum rental amount?

Yes. A $50 minimum rental applies to all equipment orders.
This minimum does not include delivery, pickup, or sales tax.


How long are rentals for?

Standard rentals include up to 3 days of use, with items returned on the third day. This gives you flexibility for setup and teardown.


How far in advance should I book?

Events can be booked as early as 72 hours in advance and up to 6 months ahead.

Please note: Popular dates (especially during the month of December) book quickly, so early booking is strongly recommended.


What are the payment requirements?

To secure your event date:

  • A signed rental agreement
  • A 50% deposit of the total rental fee is required at booking

The remaining balance is due 7 days before your event.
Events booked within 7 days require full payment at booking.

We accept credit card payments.


Is a security deposit required?

Yes, all rentals require a refundable security deposit:

  • Orders under $125: $25 security deposit (before taxes)
  • Orders over $125: 33% of the rental total (before taxes)

Security deposits are refunded once all items are returned in their original condition.


How do I confirm my event?

Your event is officially confirmed once we receive:

  • A signed rental agreement
  • A minimum 50% deposit

What areas do you serve?

We primarily serve the Atlanta Metro area, but we also accommodate events outside the metro area when possible. Delivery fees may vary based on location.


Do you deliver to residential homes?

Yes, we deliver to homes, venues, schools, and businesses.


When do you deliver, set up, and remove equipment?

  • Delivery and setup are completed up to 2 hours before your event
  • Equipment is picked up on the return date, unless otherwise arranged

Please note:

  • Table and chair breakdown is the customer’s responsibility unless breakdown service is added in advance.

Can I pick up the rental items myself?

At this time, customer pickup is not available.
All rentals are delivered by our team to ensure proper handling and quality control.


What additional fees should I expect?

Your final quote may include:

  • Rental fees
  • Delivery and pickup
  • Setup and breakdown (if selected)
  • Security deposit
  • Sales tax

We provide a complete, transparent quote so there are no surprises.


What happens if equipment is damaged or missing?

We ask that all items be returned in the same condition they were delivered.

  • Minor damage or missing pieces: $50 fee
  • Equipment rendered unusable: replacement cost up to 4× the daily rental rate

360 Photo Booth Questions

How does the 360 Photo Booth work?

It’s simple and fun:

  1. Guests step onto the 360 platform
  2. The camera rotates around them 2–3 times
  3. Guests step off and preview their video
  4. Videos are shared instantly via text, email, AirDrop, or QR code
  5. Tag @camoreventrentals to share your experience

Is a deposit required for the 360 Photo Booth?

Yes. A $150 non-refundable deposit is required to secure your date.

  • You have 24 hours after booking to cancel for a full deposit refund
  • If your event is within 7 days, the full balance is due at booking

How much space is needed for the 360 Photo Booth?

A minimum space of 15 ft × 15 ft is required for safe operation.
We also provide safety stanchions for guest protection.


Do I need to operate the booth myself?

No. Every 360 Photo Booth package includes professional attendants who handle:

  • Setup
  • Operation
  • Guest assistance
  • Breakdown and removal

Ready to Get Started?

Browse our rental inventory or submit a quote request today.
No payment is required to request a quote, and availability is confirmed within 24 hours.


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